terms-conditions


Terms and Conditions

Terms and Conditions for Cherry Tree Cottages 

Reservations are considered as short term holiday rentals and are not subject to any other form of tenancy agreement. By payment and receipt of our confirmation email, all guests will be deemed to have accepted and agreed to the conditions below.

The rental contract is subject to the following conditions;

  1. PAYMENT

For On-line and short break bookings, we require full payment at the time of booking.

For direct bookings, by phone or email, we ask for a deposit of 40% in order to confirm the booking. The remainder of the balance is due no later than 4 weeks prior to the start date. Non payment of the balance may be regarded as a cancellation of the contract by the client, for which the client shall forfeit their deposit and those dates.

For bookings less than 4 weeks away the full amount will be required. All payments to be made in UK pounds sterling for the sum stated on the booking email.

  1. CANCELLATION

Any cancellation by the client for whatever reason must be made in writing.

In the unlikely event that you have to cancel the holiday, please be advised that any deposit is non-refundable. Cancellation within 4 weeks of the arrival date will be fully accountable for the invoice*.

If you have paid the full balance of the holiday and have to cancel, and on the basis that we find alternative guests to cover the same days, we will refund any excess balance paid over 40%.  However, this is solely at our discretion.

It is advisable for you to take out adequate Holiday Insurance Cover which should at least provide comprehensive cover if you have to cancel your booking. You should always check with your chosen insurance supplier what the policy you choose would cover  (ie ill health, redundancy etc). Claims must be made direct to the insurer.

It is your responsibility to ensure that the insurance you purchase is adequate for your needs.

Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even we have not yet received your balance. If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it.

  1. CHANGES AND CANCELLATIONS BY US

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by your for the holiday. Our liability would not extend beyond this refund.

If we have to make a significant change or cancel, we will tell you as soon as possible.

We regret we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by circumstances beyond our control. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control

  1. PETS

Well behaved pets are welcome at no extra charge.  Please note however, that pets must not be left unattended in the cottage. We would kindly request that pets are not permitted on the furniture or beds.

  1. SMOKING

We have a strict no smoking policy.

  1. CHILDREN

All children are welcome. However, they must be supervised at all times. The garden is rough and wild, and there are rocks and exposed wall edges which could be hazardous for small children

Walls around the cottage garden and indeed the local area are made of stone which can be sharp or loose. Please be aware and don’t climb any walls.

A high chair and cot are available without charge. We do not provide bedding for the cot. We do not have stair gates.

  1. PROPERTY CARE

Doors and windows must be closed /locked whenever you leave the property.
We respectfully ask that you leave the cottage clean and tidy, (as you would hope to find it).  We currently do not charge a deposit against minor breakages but a contribution would be welcome!

  1. PARKING

There is off-road  level parking for one car adjacent to each cottage.  Parking is at your own risk.

  1. RECYCLING and ENERGY SAVING

We hope you will join us in recycling your glass, plastic, food and household waste – details at the property. We request that guests are energy conscious and water conscious too wherever possible.

  1. ACCESS STATEMENT

Please see our website for the access statements.

Last updated 28- June- 2017